FREQUENTLY ASKED QUESTIONS
1. IS YOUR SECURITY COMPANY LICENSED?
Yes. The State of Michigan requires that a security guard agency be licensed in order to do business.
2. WHERE IS YOUR OFFICE LOCATED?
Our office is located at 6726 Metroplex Drive Romulus MI 48174
3. IS YOUR SECURITY GUARD AGENCY INSURED?
Yes. The State of Michigan requires that security guard agencies carry liability insurance and certificates are available upon request.
Certificates of insurance can also be sent from our carrier to your organization once an agreement is in place.
4. WHAT ARE THE BENEFITS OF USING YOUR SECURITY GUARDS?
*Our company is insured by a private insurance company.
*Our company is licensed and insured by the State of Michigan.
5. HOW MUCH DOES IT COST TO HIRE A SECURITY GUARD?
We offer very competitive rates, based upon the assignment. We at the Hampton Security Group LLC have a commitment to ensure that we can meet the needs of each client.
6. ARE YOUR SECURITY GUARDS TRAINED AND MONITORED?
Yes. Each security guard receives a basic training and is also provided an onsite training for each client.
Each site is monitored to ensure they comply with our guidelines and customer expectations. Our staff will remain in contact with the client periodically to determine their needs.
Written instructions will be given to the guard and a walk thru so that a complete understanding of expectations is provided.
7. DO I HAVE TO HIRE YOUR SECURITY GUARDS FOR A MINIMUM TIME TO WORK?
Yes. We have a minimum of 4 hours whether they work that full time or not. We have an obligation to comply with a “service agreement” “you” the client and “us” service provider.
8. DO YOU SUPPLY UNIFORMS?
Yes. We can provide a uniformed security guard or alternatively a plain clothes guard for a variety of functions. For example, the guard uniform will consist of a police style shirt with identifying patches with corresponding slacks, black shoes and belt.
Generally, the plain clothes uniform would be a dark suit, white shirt and tie for more corporate events. Other uniforms where such clothing is required, depending on the industry such as construction site would consist of high visibility jackets and hard hats.
9. DO YOUR SECURITY GUARDS CARRY WEAPONS?
At the request of our clients are guards are trained and licensed to carry firearms.
10. DO YOU OFFER 24 HOUR SERVICE?
Yes. The Hampton Security Group does offer 24 hour service seven days a week.
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